It’s essential that communication and openness be made a priority in the auto transportation process. Being able to follow the cars progress and seeing that it arrives safely and on time is what clients need. Many car transport companies have introduced tracking dashboards as a part of their service to customers in order to keep track of the shipment in the digital world of today. But these are exactly what tracking dashboards are Do companies offer tracking dashboards, and how can they assist you during shipping? Let us explore the functioning of the tracking dashboards, the advantages they provide, and why they should be a must-have feature in your choice of car shipping company.
What is a Tracking Dashboard?
A tracking dashboard is essentially a web-based interface designed by automobile transport companies that enables their clients to keep track of the status of their cars in real-time. It is your own private gateway where you can obtain the latest data about your car's whereabouts, the vehicle's estimated delivery time, and any other dispatch process details.
Usually, this dashboard offers:
- Direct communication with the location of the vehicle
- Approximate delivery schedules
- Alert messages, like late arrivals, or other problems
Comprehensive shipping process reports
Tracking dashboards are no longer a thing of the future, but rather a present reality. They have revolutionized the way customers operate as they can easily access the entire transit journey of their vehicle from the moment of collection to delivery and thus, save themselves the trouble of making repeated calls to the shipping company.
Why Are Shipping Companies That Move Cars From One Place To Another Providing A Tracking Dashboard?
By means of a tracking dashboard, a shipping company as well as a client can enjoy various advantages. Here is the rationale behind more companies’ decisions to provide this feature to their customers:
1. Enhanced Fairness
Through a tracking dashboard, car owners are able to find out the exact location of their cars and/or estimate the time of arrival at the destination. This openness strengthens faith between the customer and the transport company as the client is given the chance to be in charge of the operation. No more guesses or updates waiting in line—what you get is real-time information at your disposal.
2. Efficient Communication
The dashboard is able to receive update requests and consequently notify the concerned parties through an email, a SMS, or a push notification, thus a customer will not have to make a phone call in order to seek an update. This will lead to efficient communication thus saving time and energy for both parties involved, a customer, and a company.
3. Improved Customer Experience
Most people consider shipping their vehicles as a big deal. The thought of their car being off sight adds to their stress. A tracking dashboard is like a security blanket, offering customers a sense of reassurance that they are always informed. This results in a positive experience and customer loyalty increases.
4. Real-Time Problem Solving
When the shipment is delayed or there are issues, a tracking dashboard can facilitate prompt tackling of the problem by the customer and the company. Instead of being subjected to the old-fashioned system of waiting for updates, customers can, at once, be apprized of any variations in the schedule or the route. In this way, they can coordinate their activities accordingly.
How Do Tracking Dashboards Work?
Although the specific configuration of a tracking dashboard may be different in each company, most dashboards operate in a way that is more or less the same. This is a brief explanation of their typical work flow:
1. Vehicle Pickup
The tracking dashboard will change its status after your car has been picked up usually a message will be sent to you the carrier has your vehicle and it is going to the destination. In general, a notification is sent to you when the transport has a hold of your car and it is headed to a place.
2. Location Updates
The dashboard will keep updating the GPS location of the vehicle, meaning that the information is given to you in real-time about the car’s whereabouts. A few tracking systems might even provide you with a map to have a visual check of the progress of your car.
3. Estimated Arrival Time
The dispatching center will typically give you a time estimate together with the location updates. They rely on various factors such as the route, the current weather, and traffic conditions to make the estimation. The window can always shift should the courier face a hold-up.
4. Status Notifications
In such scenarios, the control centers are always equipped with the means to alert you about the reroutes and hold-ups. If, for instance, the driver suffers a mechanical issue or is stopped by the weather, you will get an instant message informing you about such a situation.
5. Delivery Confirmation
The final status will be updated on the tracking dashboard when the delivery of the car is made at the receiving point. A notice of delivery along with the details about the next steps such as inspection or delivery document signing will be provided to you.
Tracking Dashboard Benefits
1. Peace of Mind
Front and center among the advantages of having a tracking dashboard is the peace of mind it brings to the user. Instead of being anxious about where your vehicle is, you can just log in and check the exact location at any moment. It also means that you will have to make fewer calls to the transport company and less tension will be in your body.
2. Better Planning
When you find out the delivery time, it helps you to set your day straight. You can organize everything before the car arrives, therefore, you will be able to get the car and sign the delivery off. In case you need to arrange a meeting with someone like a friend or a family member to get the car if you are not available, it will also be helpful.
3. Increased Control
Implementing a tracking dashboard means you will can better master the situation. The need for waiting anxiously will be done with. All the information will be at your disposal. Furthermore, you are in a position to monitor any timeloss that feared to occur and adjust your plans accordingly.
4. Transparency in Case of Issues
Only in the event of a delay or trouble, you can uncover updates straight away on the tracking dashboard. If the company is aware of the issue, quite often the information is found in the dashboard for you to grasp the reason behind the delay.
5. Convenience
By just opening the tracking dashboard you can get the updates which a phone call can also provide in no time. This makes the entire shipping more efficient and convenient for everyone involved.
Are Tracking Dashboards Available for Every Shipment?
Tracking dashboards are generally becoming more ubiquitous, but the availability of such a dashboard for each car shipping company and each shipment may still be doubtful. The feature could be there only for some services or for the premium clients according to the company. When you are planning the trip, it wouldn’t hurt to check if the agency provides a tracking dashboard.
We at Car Transport, provide top-notch tracking systems that give you the exact location of your vehicle not just on the map, but also the time. Our tracking dashboard, if you want openness, ease, and mental relaxation, fits right in with your needs.
Welcome the Ease of a Monitoring Dashboard
Monitoring dashboards are great tools for users who want to have complete information during the automobile transportation process. They offer live updates, give more openness, and enable you to effortlessly follow your vehicle’s route. In case you make up your mind to transport your vehicle, relying on a company giving you access to a tracking system will be a game-changer for you. We at Car Transport, are devoted to delivering to you a hassle-free, clear car transport experience with the aid of our monitoring platform. Ready to ship your car? Visit Car Transport today and get started!
